At Shubh Packaging, we respect your privacy and are committed to protecting the personal information you share with us. We understand that your personal information is important and that maintaining your trust is essential to our business. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information whenever you visit www.shubhpackaging.in, contact us, submit an enquiry, request a quotation, communicate with our representatives, or otherwise interact with our products and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Our website has been developed to provide information regarding our packaging products and services, including mono cartons, corrugated boxes, rigid boxes, custom packaging solutions, and related manufacturing capabilities. While visitors may browse most areas of our website without providing personal information, certain services such as enquiry forms, quotation requests, email communication, telephone enquiries, or social media lead forms require you to voluntarily provide information so that we may respond appropriately. We collect only such information as is reasonably necessary to provide our services, improve our website, maintain business relationships, and comply with applicable legal obligations.

Information We Collect

When you interact with our website or communicate with us, we may collect information that you voluntarily provide as well as information that is automatically collected through your browser or device. The information you voluntarily provide may include your name, company name, designation, email address, telephone number, postal address, city, country, GST information where applicable, product specifications, packaging requirements, order quantities, artwork references, and any other information you choose to provide while contacting us.

Whenever you submit an enquiry through our website’s contact form, request a quotation, subscribe to updates, communicate via email, telephone, WhatsApp, LinkedIn, Facebook, or any other communication channel, the information provided by you is received directly by Shubh Packaging and is used solely for legitimate business purposes. The information submitted through our enquiry forms enables us to understand your requirements, prepare quotations, recommend suitable packaging solutions, communicate regarding your enquiry, provide technical assistance, and maintain customer correspondence. We request only the information necessary to respond to your enquiry effectively, and submission of such information remains entirely voluntary.

In addition to the information that you choose to provide, our website automatically records certain technical information whenever it is accessed. This may include your Internet Protocol (IP) address, browser type, browser version, operating system, device information, screen resolution, language settings, referring website, search engine used, pages viewed, links clicked, duration of your visit, approximate geographical location, date and time of access, and similar diagnostic information. Such information is collected through server logs, cookies, analytics technologies, and similar tools commonly used by professional websites. This information generally does not identify you personally; however, it assists us in understanding visitor behaviour, maintaining website security, improving website performance, and providing a better browsing experience.

We may also automatically collect certain technical information through cookies, server logs, website analytics tools, and similar technologies to improve website performance, understand visitor behaviour, enhance security, and provide a better browsing experience. Such information generally does not identify you personally.

How We Use Your Information

The information collected through our website is used solely for lawful and legitimate business purposes. We use your information to respond to enquiries, prepare quotations, process customer requests, communicate regarding products and services, recommend suitable packaging solutions, improve our manufacturing processes, manage customer relationships, provide after-sales support, fulfil contractual obligations, maintain internal business records, comply with applicable legal requirements, and improve the overall quality of our services.

The information collected through our website is used solely for lawful and legitimate business purposes. This includes responding to enquiries, preparing quotations, processing customer requests, communicating regarding our products and services, improving our manufacturing processes, managing customer relationships, providing after-sales support, complying with legal obligations, maintaining business records, and improving the quality of our website and services.

We may also use your information to analyse website usage, evaluate the effectiveness of our business communications and promotional activities, improve user experience, maintain website security, and develop new products or services. Where permitted by applicable law, we may occasionally contact you regarding updates, exhibitions, product launches, promotional offers, or other business information that may be relevant to your interests. You may request to stop receiving such communications at any time.

Information Security

Protecting your personal information is extremely important to us. We implement appropriate administrative, organisational, technical, and physical safeguards designed to protect personal information against accidental loss, unauthorised access, misuse, disclosure, alteration, destruction, or unlawful processing. Access to personal information is limited only to authorised employees, representatives, consultants, and service providers who require such access for legitimate business purposes and who are subject to appropriate confidentiality obligations.

Our website is hosted using commercially reasonable security practices, and we continually review our systems to minimise potential security risks. Nevertheless, no method of electronic transmission over the Internet or electronic storage system can ever be guaranteed to be completely secure. Although we make every reasonable effort to safeguard your personal information, we cannot guarantee absolute security, and any information transmitted to us electronically is provided at your own risk. We encourage users to avoid sending confidential financial information, passwords, or other highly sensitive personal information through unsecured communication channels unless specifically requested by us.

In the unlikely event of a security incident or personal data breach that materially affects your information, we will take appropriate measures consistent with applicable legal obligations, including investigating the incident, mitigating its impact, restoring system integrity, and notifying affected individuals or regulatory authorities where required by applicable law.

Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, hosting our systems, maintaining our information technology infrastructure, providing communication, analytics, security, or other business support services. Such service providers are authorised to process your information only for the purpose of providing services to Shubh Packaging and are expected to maintain appropriate confidentiality and security measures.

We may also disclose information where required by law, court order, governmental authority, regulatory body, or where disclosure is necessary to protect our legal rights, prevent fraud, enforce our policies, maintain website security, or protect the safety of our customers, employees, or the public.

Your Rights

Depending upon your country of residence and applicable privacy legislation, you may have certain rights concerning your personal information. These rights may include the right to request access to the personal information that we hold about you, request correction of inaccurate or incomplete information, request deletion of information where legally applicable, restrict or object to certain processing activities, withdraw consent where processing is based upon consent, or request a copy of your personal information in a commonly used electronic format.

If you believe that any information we hold about you is inaccurate or incomplete, or if you wish to exercise any of your privacy rights, you may contact us using the contact details provided below. We will consider all legitimate requests and respond within a reasonable period in accordance with applicable laws.

Third-Party Websites

Our website may contain links to third-party websites, applications, social media platforms, or external resources that are provided solely for your convenience and additional information. These third-party websites operate independently of Shubh Packaging and maintain their own privacy policies, terms of use, and information handling practices. We do not own, control, monitor, or endorse the content, security, or privacy practices of these external websites, and we accept no responsibility or liability for the manner in which they collect, use, store, or disclose your personal information.

We encourage all visitors to carefully review the privacy policies of any third-party website before providing personal information. Your interactions with such websites are governed solely by the privacy policies and terms applicable to those websites and not by this Privacy Policy.

Data Retention

Shubh Packaging retains personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, preparing quotations, maintaining customer relationships, fulfilling contractual obligations, processing business transactions, complying with legal, regulatory, taxation, and accounting requirements, resolving disputes, protecting our legal rights, and maintaining appropriate business records.

The length of time for which information is retained depends upon the nature of the information, the purpose for which it was collected, and any applicable legal or regulatory requirements. When personal information is no longer required, we take reasonable measures to securely delete, anonymise, or otherwise dispose of such information in accordance with applicable laws and recognised business practices.

Children’s Privacy

The products and services offered by Shubh Packaging are intended primarily for businesses, organisations, distributors, manufacturers, exporters, retailers, and other commercial customers. Our website is not designed for or directed towards children under the age of eighteen years, and we do not knowingly collect personal information from children.

If we become aware that personal information relating to a child has been submitted to our website without appropriate parental or legal guardian consent, we will take reasonable steps to delete such information as soon as reasonably practicable. Parents or guardians who believe that their child has provided personal information through our website may contact us so that appropriate action can be taken.

Privacy Policy Changes

Business operations, technology, and applicable privacy laws may change over time. Accordingly, Shubh Packaging reserves the right to amend, update, modify, or replace this Privacy Policy at any time without prior notice. Any changes become effective immediately upon publication on this page unless otherwise stated.

Whenever material changes are made to this Privacy Policy, the updated version will be published on our website together with the revised Effective Date. We encourage visitors to review this page periodically so they remain informed regarding how their personal information is collected, used, stored, and protected.

Your continued use of our website after any revisions to this Privacy Policy have been published constitutes your acceptance of those changes.

Cookie Policy

This Cookie Policy explains how Shubh Packaging uses cookies and similar technologies on www.shubhpackaging.in. By continuing to browse or use our website, you consent to our use of cookies in accordance with this Cookie Policy unless you have disabled cookies through your browser settings.

What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. Cookies are widely used by professional websites to improve user experience, enhance website functionality, remember user preferences, analyse visitor behaviour, maintain website security, and help website owners understand how visitors interact with their websites.

Cookies generally do not provide us with direct access to your computer or personal files. Instead, they allow the website to recognise your browser during your current visit or on future visits, making your browsing experience more efficient and personalised.

How We Use Cookies

Like many professional websites, Shubh Packaging uses cookies for a variety of legitimate business purposes. Cookies help us understand how visitors use our website, identify popular pages, improve website speed and functionality, analyse traffic patterns, maintain website security, remember user preferences, and continuously improve our website based on visitor behaviour.

Certain cookies are essential for the proper functioning of the website, while others assist us in measuring the effectiveness of our online advertising campaigns, understanding visitor engagement, and improving our digital marketing activities. The information collected through cookies is generally statistical in nature and is not intended to personally identify individual visitors.

Disabling Cookies

Most internet browsers automatically accept cookies. However, you may modify your browser settings at any time to refuse cookies, delete existing cookies, or notify you before cookies are stored on your device. Please note that disabling cookies may affect certain features, functionality, and performance of our website. Some pages may not display correctly, and certain services may not function as intended if cookies are disabled.

If you are unsure whether you should disable cookies, it is generally recommended that cookies remain enabled to ensure the website functions correctly.

The Cookies We Set

Certain cookies used on our website are necessary for the operation and security of the website. These cookies help maintain user sessions, improve website navigation, remember user preferences, and ensure that the website functions as expected across different devices and browsers.

Where applicable, cookies may also remember information that you have previously entered into enquiry forms so that you are not required to repeatedly enter the same information during your browsing session. Cookies may additionally be used to improve website performance, understand visitor behaviour, optimise website content, and provide a more consistent browsing experience.

Third-Party Cookies

Certain cookies may be placed by trusted third-party service providers that help us analyse website traffic, improve website functionality, measure the effectiveness of our marketing activities, maintain website security, and enhance user experience. These cookies may collect information such as browser type, pages visited, time spent on the website, device information, referral sources, and similar technical information. We encourage users to review their browser settings if they wish to manage or disable cookies.

More Information

We are committed to using cookies responsibly and only where they provide genuine benefits for website functionality, performance, security, analytics, or user experience. We do not use cookies to unlawfully collect sensitive personal information, nor do we knowingly use cookies in a manner inconsistent with applicable privacy laws.

If you require additional information regarding our use of cookies or wish to obtain further clarification regarding this Privacy Policy, you may contact us using the details provided below.